City of Lakeport, California

Online Bill Pay

ONLINE BILL PAY IS NOW AVAILABLE !!!

You can now pay your utility bill online with a credit card.

Access our payment website at https://www.municipalonlinepayments.com/lakeportca

 

 

HOW TO SETUP YOUR ACCOUNT

IMPORTANT! You will need your location id and the amount of your last payment to set up an account.

On the website’s Home Page in the top right corner, select register to set up your account. After registering, you will receive a confirmation e-mail asking you to use the link to confirm your e-mail.

When logging in for the first time you will need to add your account information. Select the Utility Billing tab and you will get a message that “you do not have any Utility Billing accounts associated with your membership”. Click on Add an Account.

You will need to enter the location ID exactly as it appears on your bill, including any spaces and dashes. The location ID is located at the top of your billing statement as shown below.

SAMPLE STATEMENT

ACCOUNT NO.

SERVICE ADDRESS

LOCATION I.D.

BILL DATE

DUE DATE

PAY THIS AMOUNT

123456

225 PARK ST

PARK-000225-0000-01

11/15/2012

12/10/2012

$67.77

 

 

 

 

You will also need to enter the amount of your last payment and click on Add Account. You can add more than one account.

Once your account has been set up, when you access the Utility Billing Home page, you will see the account(s) with the last payment amount and the balance. Click on the Pay button to make a payment. The next screen will default the payment amount to the account balance or you can enter a different amount. Continue to follow the prompts and enter all the required information until your payment has been completed. Upon successful completion of your payment you will get a confirmation number and receive an e-mail confirmation.

From the Utility Billing Home Page, you can select the location id and see other tabs that show billing and payment history and usage history.

With any questions or for additional assistance, please contact the City's Finance Department at (707) 263-5615, ext 10.